Step 1
Capture
Collect feedback from firmware, web tools, and connected devices through a lightweight embed and API.
Closing the loop between field experience and product evolution.
Capture, organize, and act on feedback across firmware, web tools, and connected devices. Headwater helps technical teams articulate what needs to be improved, fast enough to ship.
An ambiguity compression engine for product teams.
Firmware + Device TeamsConnected Product TeamsUpstream Intelligence for AI-Assisted Development
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How Headwater Works
Step 2
Organize
Group evidence into clear problem themes so teams can see what is real, recurring, and urgent.
Step 3
Act
Turn raw feedback into prioritized, structured, AI-ready improvement tasks your team can ship.
Who It's For
Product Teams for Connected Apps
Unify device and web feedback into one stream for clearer product decisions.
Support + Ops Teams
Convert recurring tickets and incidents into structured, prioritized product improvements.
Firmware + Device Teams
RoadmapSpot field failures and confusion early, before they turn into expensive escalations.
The upstream intelligence layer for AI-assisted development.